Terms & Conditions

Please read these terms carefully before using our website or services.

Last Updated: June 2026

Welcome to AP Health Care. These Terms and Conditions govern your access to and use of our website, services, and communications. By accessing our website or using our healthcare services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

Acceptance of Terms

By accessing this website or engaging our services, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions, as well as our Privacy Policy.

Services

AP Health Care provides home healthcare and patient support services, which may include nursing care, patient care, elderly care, post-hospitalization care, physiotherapy support, caregiver assistance, and other related healthcare services. Service availability may vary based on location, patient requirements, staffing, and operational considerations.

Medical Disclaimer

Information provided on this website is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment. Patients should always consult qualified healthcare professionals regarding medical concerns and treatment decisions.

In the event of a medical emergency, immediately contact emergency services or visit the nearest hospital.

User Responsibilities

When requesting services from AP Health Care, you agree to:

  • Provide accurate and complete information.
  • Cooperate with healthcare professionals and caregivers.
  • Provide a safe environment for healthcare staff.
  • Notify us promptly of any changes affecting the patient's care requirements.
  • Use our website and services in accordance with applicable laws and regulations.

Appointments and Scheduling

Appointment requests are subject to availability. While we strive to accommodate all requests, AP Health Care cannot guarantee specific appointment times or caregiver availability under all circumstances.

We reserve the right to reschedule, modify, or cancel appointments due to emergencies, staffing limitations, weather conditions, safety concerns, or other unforeseen circumstances.

Payments and Fees

Fees for services will be communicated before service commencement whenever possible. Payment terms, billing schedules, and accepted payment methods may vary depending on the services provided.

Failure to make timely payments may result in suspension or discontinuation of services where permitted by applicable law.

Cancellation Policy

Patients or their representatives are encouraged to provide reasonable notice when cancelling or rescheduling appointments. Repeated cancellations or last-minute changes may affect future scheduling availability.

Limitation of Liability

AP Health Care strives to provide high-quality healthcare services through trained professionals. However, to the fullest extent permitted by law, we shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our liability, if any, shall be limited to the extent permitted under applicable laws and regulations.

Intellectual Property

All content on this website, including text, graphics, logos, images, designs, and other materials, is the property of AP Health Care or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, or use website content without prior written permission from AP Health Care.

Website Usage

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems or data.
  • Introduce malicious software, viruses, or harmful code.
  • Interfere with the functionality or security of the website.
  • Misrepresent your identity or provide false information.

Third-Party Links

Our website may contain links to third-party websites. These links are provided solely for convenience and informational purposes. AP Health Care does not endorse or assume responsibility for the content, services, or privacy practices of third-party websites.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Modifications to Terms

AP Health Care reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on this page with a revised effective date. Continued use of the website or services following any changes constitutes acceptance of the revised Terms and Conditions.

SMS Consent

By providing your mobile number and using our services, you consent to receive SMS messages from AP Health Care. These messages may include appointment confirmations, service updates, health reminders, and care-related notifications.

  • Message frequency may vary based on your service requests and care schedule.
  • Standard message and data rates may apply depending on your mobile carrier.
  • You may opt out at any time by replying STOP to any SMS message received from us.
  • For assistance, reply HELP or contact us at +91 9879045154.
  • We do not share your mobile number with third parties for their own marketing purposes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or the use of our services shall be subject to the jurisdiction of the courts located in Surat, Gujarat.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

AP Health Care
2, Om Aditya Complex, Dabholi, Surat, Gujarat, India
+91 9879045154  /  +91 9904871323

+91 9904871323 +91 9879045154